Monthly Archives: March 2015

W|D|R – Light Up the Leadership in You

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candlelightLeaders are people who do the right thing; managers are people who do things right.  – Professor Warren G. Bennis

 

Leadership is the art of getting someone else to do something you want done because he wants to do it.  – Dwight D. Eisenhower

 

“Leadership is not about titles, positions or flowcharts. It is about one life influencing another.”   ― John C. Maxwell

The reason why I decide to write about leadership is because of a conversation with a friend. He was so passionate when he told me about his influence on another person, who used to be his employee. My friend helped this person out of poverty, drug and unemployment. This person ended up married happily, moved to a better city, had a baby and made a fortune with the skills and experience he learned from my friend. My friend’s eyes were shining when he told me about the Thank-you letter from this employee. My friend didn’t expect his impact was so huge that it became a transformation in the other person’s life. It is a life-changing process. It is the best gift a person can give to the other, the faith, the opportunity, the support and a simple “You are welcome. Good luck!”

Like what John Maxwell said in his book “The 5 Levels of Leadership”, the highest level in leadership is Pinnacle, where the person is able to develop others to become leaders. They are able to transfer their knowledge, their skills, their experience and their qualities onto other people. They bring success to people whenever they go. Leaders at this level possess an influence that transcends other people. At the same time, the leaders themselves become part of the miracle and grow even further.

Imagine what you say or do to another person creates a positive impact on the other person’s vision, perspective, expectation, dream or behaviour. They become happier, more confident, more relaxed, more successful, wealthier or healthier. What legacy have you left by simply say what you say and do what you do?

I want to say to my friend, Great Job! Unbelievable! I believe he will continue to impact more people, transcend more people and create something greater.

Use our words, actions and inspiration to influence the people around us. We are creating something greater than ourselves. We are leaving our legacy in this world. We transcend ourselves in the process, as well!

Happy Attitude Nourish Harvest. – Activate the H.A.N.H. in you.

Hanh Consulting

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H-Day Report – “90/10” Rule

big questionI got a message from a buddy, “90% of life is having a sense of humor and the other 10% is the ability to laugh at yourself….” I read it over and over again and it became my 90/10 rule.

Is it interesting that whenever we hear the word “humor”, a smiley face, either of a real person or the emoticon, appears in our minds. The smiley face is far more than simply a burst of laughter. It is a resemble of an attitude, relaxed, satisfied, contented and free. What does such attitude make you feel?

What does humour mean to you?

Oscar Wilde, the famous Irish writer and poet said, “It is a curious fact that people are never so trivial as when they take themselves seriously.”

Bill Cosby, the great American stand-up comedian said, “Through humor, you can soften some of the worst blows that life delivers. And once you find laughter, no matter how painful your situation might be, you can survive it.”

Dwight D. Eisenhower, the 34th President of the United States, a five-star general said, “A sense of humor is part of the art of leadership, or getting along with people, of getting things done.”

Stephen Colbert, the American political satirist, writer, producer, singer, television host, actor, media critic, and comedian said, “Not living in fear is a great gift, because certainly these days we do it so much. And do you know what I like about comedy? You can’t laugh and be afraid at the same time – of anything. If you’re laughing, I defy you to be afraid.”

When we start to frown, when we start to take ourselves seriously, we become rigid. The tension becomes a trigger of the fight or flight mechanism in our brain. Our sight starts to narrow and our body gets into the survival mode. We become scared, greedy and worried. We feel as if the world is collapsing and everything we see is obstacle, set back, failure, nothing is right. I had such experience. When I feel being treated unfairly, or ignored, or misunderstood, I become irritated, resentful and retaliating. I am like a gun on trigger, ready to shoot any millisecond. At the same time, I feel my body becomes tight, my belly starts to churn, and my face gets red. I am a timed bomb. After some reading, I decided to give it a try. When I felt charging the next time, I walked away to the washroom, facing the mirror and gave myself a big smile. I forced myself to the big smile. You know what? It’s like magic. The tension in my body started to subside the moment I started to smile. The traffic light in my brain turned from red to green. The warm feelings started to run through my body. On second thought, what happened just now was not a big deal. It doesn’t matter if the other person understands me or not, I am still who I am. If they have the kind of understanding, the relationship can continue; if not, there’s always passers-by in our lives, just let them pass.

Throw some humor into our lives; give ourselves the big smile when nobody is looking. Humor is like the ocean breeze, the summer rain, the warm sunshine and the tranquil moonlight, cooling the earth, the air and us.

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M|M|C Report – Learn Something New

skillacquisitionHey Champs, Spring is officially coming. Even though we still have the minus zero degree, but we can absolutely smell the spring in the air. It is such a good feeling knowing the good time is coming. New, fresh, growing, budding, all the good stuff.

Speaking of new, what have you done to bring something in your life? I know one of my friend learned how to ski and recently passed her level 1 certificate, becoming a ski trainer. What an accomplishment! When was the last time you thought of learning something new, a new sports, a new skill, a new language, a new business, etc.? How far have you gone on your way to make it happen?

It feels so tempting when we find some new skills that we want to acquire. We can learn things that’ll help us make more money. We can learn things that’ll raise our profile, earn the respect of people we value, and create new opportunities. We can learn things that’ll permanently enrich our lives, and open up entirely new areas of the world for exploration and enjoyment. However, why don’t people spend the time learn new skills? According to research, there are three barriers to learn new skills:

1. Commitment issue. Most people don’t commit to learning anything specific. They would think “It will be cool if I can learn to speak Mandarin someday.” However, they just say it and never actually make a plan to sit down and practice. Therefore, the skills acquisition is always lingering in the air, and they find it’s hard to make the acquisition a priority vs. other, more urgent matters, like going out drinking with friends or instant messaging.

2. Determination issue. Learning new skills is often intimidating. When you’re learning something new, the enormous gaps between what you don’t know and what you know you should know will make you overwhelmed. The uncertainty or fear of whether you will be able to learn the skill will trigger the fight or flight mechanism in the ancient survival-oriented parts of your brain. The easiest way to stop feeling afraid, give up.

3. Persistence issue. Let’s say you make the commitment and push through the uncertainty long enough to actually sit down and practice. What you find: YOU SUCK. Completely, totally suck. You keep forget what you just learned and seems going in circle. In order to stop feeling stupid, you stop practicing and say to yourself, “It really wasn’t that interesting to begin with.”

Since we are aware of the barriers on our way to learn new skills, they become avoidable. The key to rapid skill acquisition is just a simple, systematic way to spend your time and energy doing things that help you build real skill, and avoid things that don’t.

Be emotionally prepared to cross the commitment stage, determination stage and persistence stage.

Happy Attitude Nourish Harvest. – Activate the H.A.N.H. in you.

Hanh Consulting

www.hanhconsulting.com

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W|D|R – Power of Kindness

potential

I just finish reading Michael J. Chase’s book, “am I being kind”. It is an easy read but carries a deep meaning and practical tools with respect to how we can generate, maintain and elevate the happiness in our lives. The greatest insight I learned from the book is – kindness is a way of life.

The book starts with a very dramatic scene when the author was at the bottom of his life, the night he thought of suicide. With failed relationships, separation from his son and a gloomy future where he couldn’t see the light at the end of the tunnel, he was about to say good-bye to the world on a Halloween night at the age of 24. He was wondering on the street in a creepy Halloween costume with a toy gun hanging from his belt past midnight. It was only when the police kicking his feet apart and continued checking him for anything resemble real weapon, he decided to change his perspective of life. The most inspiring thing he felt was that he was given a second chance. Isn’t it amazing that life-and-death situation actually does create the sensation of reincarnation, reminding us that we can live our life a better way, for Michael, a way of being kind.

The author presents to us seven choices that will change our hearts, our life … and our world:

  • Being responsible or being a victim;
  • Being forgiveness or resentment
  • Wellness or abuse
  • Dream big or settle
  • Living a life of purpose or a life without meaning
  • Positive relationships or energy vampire
  • A life of kindness or unkindness

In order for us to make the right choice, we must take responsibility of what we choose. Being responsible doesn’t only mean do what you say; it further means enjoy the fruition or the consequences, whichever comes as a result of our choice. It is taking a leadership role in our own lives. If you want to experience what making the right choice really means, you can start from the smallest kindness everyday:

  • Give up your seat to someone one the bus, train or subway
  • Let someone has fewer groceries to ahead of you in the line
  • Be kind to earth by picking up litter
  • When you see people posing for a group picture, offer to take the picture so everyone can be in it
  • Give someone the gift of your smile
  • Talk less and listen more
  • Pray for a friend who is in difficulty
  • Send out positive energy to people who seem unhappy
  • Think kind thought about yourself
  • Want more for others than you do for yourself

It is normally these little things that will change the weather in our body. If you have sunshine in your heart, you won’t be bothered if it is rain or shine outside.

Life is like a mirror, if you smile, you will get a smile back; life is like a boom-a-rang, the more good you throw out, the more you receive in return.

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Happy Attitude Nourish Harvest! –  Activate the H.A.N.H. in YOU.

 

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MMC|How Does your People Speak of You?|

Impact Change Lives and Build Brands

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Leaders, who learn to have an impact on their people, reap bigger rewards and become admirable mavens. Having a profound impact can carry lasting effects. What is your leadership game plan? Are you building your people’s confidence or tearing them down? If you say I don’t do either, that’s even worst. Great leadership encourages performance, It elevates creativity and makes your people want to do better. Untouchable leaders and managers never seem to have the same level of relationships with their teams as the touchable leaders do. When leaders and managers begin to separate them self from their team, creating barriers and hierarchy’s, using ego and attitude to dictate and communicate, always seem to lead to non productive employees and unhappy customers; your customers feel the effects from your employees. #The domino effect

Impact builds brand and business

Apple, Zappos, Microsoft, Google and many other familiar companies started as little more than a name and an idea. What made them into the powerhouses they are today is the impact they made on people’s lives, through their vision, leadership and what they created. The best way for you to stand out as a leader is focused on the impact you can make, not by being a rule maker and expect everyone to follow.

Impact changes lives

There have been many one-hit wonders in the world of leadership. The company that Steve Jobs created after he was fired from Apple, didn’t last, but Apple grows. Sure, he created Apple, but it’s not easy to duplicate such success and products. The difference has to be in the impact you’re having, and is it changing people’s lives. Too many leaders focus on products, services and bottom-line and not the impact they’re having on people, and too much focus is on the end goal of creating income. This type of leadership thinking usually don’t stand the test of time. A decline in moral means a decline in sales which impacts the bottom-line negatively. Usually companies realize these things too late and go into reactive mode, start downsizing, change CEO and management. Great leaders understand the core of their company are their people and their customers, so they create proactive thinkers throughout the company to avoid as many pitfalls as possible.

American Gangster Movie (2007)

True story of the 1970’s heroin kingpin Frank Lucas (Denzel Washington) Quote: “The loudest one in the room is the weakest one in the room.” — Frank Lucas to his cousin Huey (Chiwetel Ejiofor).

When your business has a hand in changing someone’s life, they become a walking testimonial and constant marketing campaign, and your company grows. I believe the leader who pays close attention to their people (employees & customers) creates loyalty and trust, two important factors that is hard to come by. The world of leadership and management is flooded with unhappiness; it’s not easy being an effective leader or manager, it’s tough dealing with people. It comes with high stress and a host of other problems. So when people see their leader operating under the 3C’s rule (Cool, Calm, Collective) regardless of what they’re facing, their respect and admiration grows, they work harder with more diligence and clarity and people grows alongside the business.

When you create an environment that make a real difference in people’s lives, the products and services you develop and market will separate your company from everyone else, again, Steve Job and Apple. When you’re making an impact in people’s lives in a positive way, you create life-long employees and customers that become your company’s partner and evangelist.

Office Space movie (1999)

A gut-busting cult classic for fed-up cubicle warriors.Quote: “My only real motivation is not to be hassled–that, and the fear of losing my job. But you know, Bob, that will only make someone work just hard enough not to get fired.” — Peter Gibbons (Ron Livingston), justifying his lackluster performance to two annoying consultants.

If you’re experiencing this kind of behavior in your company, (which most company’s do) you’re a heavy hand leader.

Lead people as you would yourself. Don’t demand, stay calm. Everyone is an expert in something, create the environment for that expertise shine.

Activate the H.A.N.H In You 

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WDR|Weekend Development Report|What kind of a leader are you?

“Management is doing things right; leadership is doing the right things.”
Peter F. Drucker,

Leadership-Light-Fire-Pic

Are you an untouchable leader? Are you the kind of leader that take the time to understand the people around you? Do you pay attention when your employees are speaking or voicing concerns? Do you speak to people or give orders to them?

I don’t believe leadership is one way. Many of articles have been written about leadership as such. However, as we progress and new findings are being revealed by neuro scientists, we’re beginning to realized the plethora of styles and endless ways to lead people to greatness. Because we’re all different, the one size fit all theory cannot work for everyone. Therefore, great leaders take the time to development themselves and spend lots of time learning about the people around them. The retail industry have been working on perfect this idea of customer buying behavior, and with the rise of online shopping, the concept of understanding consumers  buying habits has become a business in itself.  Many live survey companies and websites are doing extensive research on such topic.

“The most important thing in communication is to hear what isn’t being said.”
Peter F. Drucker

Since we’ve entered the technology age consumers behavior has changed. We’re no longer in the age of products and services, it’s all about people. We’re now just coming in to the realization that organizations and their leaders are not in-charge, the people are. Once a leader realize that, their entire approach to employee retention and development will change, and their companies bottom-line will see the impact. The leaders who are being force to change with the times will still go along with the change in their organization, they have no choice, it’s either change or get left behind =(death) hence (BlackBerry).  Mindset however, will take a while to catch up, old habits die hard, therefore change is resisted at every level, even though it’s evident.

What I’m saying is, the same effort we put into understanding consumer behavior, should be the same or even more into understanding employee behaviors. A leader should treat their employees as they would treat their customers. Let’s not forget, employees are consumers as well. #CustomerFirst

“If you want something new, you have to stop doing something old”
Peter F. Drucker

GenX employees want something different from baby boomers employees. Baby boomers see working long hours as loyalty while GenX’s aim for more work, life balance. Quite a few Fortune 500 companies have changed the way they work to meet the wants and values of these new generations. For example:

  • A major U.S. chemical company has eliminated its “corporate ladder” approach to management. There are no bosses, and there’s no top and bottom in the chain of command. Instead, authority is passed around through team leaders, so everyone in the company has a sense of equality and involvement.
  • A large U.S. accounting firm gives four weeks of vacation to every new hire (most U.S. companies offer only two weeks). This firm also offers new parents classes on how to reduce their working hours to spend more time with their families.
  • A software company in Silicon Valley has no set office hours. Staff come in and work when they choose. Everyone gets paid time off every month to do volunteer work, and they get a six-week sabbatical every four years.

If you think these dramatic policies would never work and would be too costly, then remember – these are all profitable, highly productive companies with low staff turnover. They’ve made new rules, and they’re successful.

Leadership Styles

Gen X and Y are unlikely to lead in the same way the boomers did. They value teamwork and open communication. They’ll encourage collaboration, and they won’t give direction and expect to be followed just because they’re in charge. They want to understand their peers and other people’s perspectives. These are  just a few things boomer leaders have to adjust and adopt to. It goes way beyond this and leaders need to start taking note. You’re dealing with the leaders of tomorrow, become one yourself.

What kind of cup are you drinking from?….How empty is your cup?

Happy Cup = Elevated Attitude = Happy People = Happy Company = Nourished Harvest

Acitvate The H.A.N.H In You

 

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WDR|Weekend Development Report|”Your GOLD mine is in your GOAL mind”.

How many times have we sit around reminiscing about the dreams we once had or what we’d like to do?

Goal-Set-RickD

We all want to accomplish something’s in our lifetime, no matter the size. I don’t know of any one that does not want to leave a legacy for their children, and I have yet to meet the person who says, I don’t have any dreams and I want to accomplish nothing in my life. Never have I heard the utterance of those words. Every person has dreams, and our dreams are our gold mine that is valuable to mankind. However,  if we don’t turn our gold mine into our goal mind, then fade is what we experience, doubt is what comes about and our life starting to look like there’s no meaning to it.

Sure, some of our dreams have not yet realized and some has faded away in the mist like air. But, it’s not the end, rather the beginning, and our life always carries meaning, no matter what; why else would we have been born? In times of doubt and doubters, don’t give in, pause and assess your course, rev up your attitude, rev up your action and expand your dreams. Even though your dreams are your gold mine, you must always remember that gold are not easily mined, and you might need an army just to find an eighth of an ounce. 

The realization of a dream is no easy task. Think of it like a delicious meal. It takes time, sweat, love, frustration, passion, focus, energy and a whole host of other things to prepare a five course sumptuous delicatessen. Challenging to prepare, yes, but when served and taste, it’s like being lost in heaven. Think of your dreams in such terms, especially in times of blindness, frustration and the feeling of being overwhelmed. To be lost in heaven can take a lifetime, your commitment and willingness must be ready to turn your gold mine into your goal mind regardless of time. As long as you’re taking small steps, you’ll get there. #NeverGiveUP #OneStepAtATime #KeepMovingForward

What steps have you taken today towards realizing your gold mine?…#SmallSteps

Awaken the H.A.N.H in you

A Happy Attitude Nourishes Harvest

 

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H-Day Report|MASTER LIFE DON’T LET IT MASTER YOU!….

LIFE MASTERY IS SELF MASTERY | EDUCATE YOUR SENSES

Master-Life-Pic

Some people are successful in mastering life, while others permit life to master them.

There is a split in you that is very clear. There is part of you that knows what you should do, and a part of you that does what it feels like doing. Don’t let passion drive you, let reason hold the reins.

Once you understand these opposing forces warring within you, with this knowledge of the truth: you no longer remain a slave. A clear understanding of this will make you the master of your life.

Resistance is your thoughts transformed into feelings. Change the thoughts that create the resistance, and there is no more resistance.

Are you controlled by your thoughts or are you controlling your thoughts? If you do not conquer self, you will be conquered by self.

If you are ruled by your mind you are a king, if by your body, a slave.

#SelfMastery #EducateYourSenses

Awaken the H.A.N.H in you

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M|M|C Report – THE TIME FOR ACTION IS TODAY

ACT-PIC

You must be ready when an opportunity comes before you. Luck is the time when your preparation and opportunity meet.

There is a tide in your affairs, which, when taken at the flood, will lead you on to fortune and success.

By the law of periodical repetition, everything which has happened once must happen again and again and again, not capriciously, but at regular periods, and each thing in it’s own period, and each obeying its own law.

We have an old saying in my country that says, anywhere river run once, it will run there again.

As events tend to repeat themselves, the tide of opportunity will come to you.

Be prepared and your chance for success is sure to come. Seize an opportunity to change your life. You can change chance into good fortune if you are ready.

Look around you. The only sure thing about your luck is that it will change by taking action today.

The Time To Act, Is NOW…#Action Is the fuel that ignites the fire. #Baddaboom

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